FAQ

Find answers to common questions about shopping with RITU Global Inc. If you need more help, visit our Contact page.

How do I place an order?

Browse the Shop, add the items you want to your cart, and follow the checkout steps. If you get stuck at any point, contact us and we will be glad to help.

Do you offer wholesale pricing?

Yes — we work with retailers and businesses on bulk and wholesale orders. Visit our Wholesale page and submit the inquiry form with details about your business and what you are looking to source, and our team will follow up to discuss terms.

How long will my order take to arrive?

Shipping times vary by location, order size, and the shipping method selected at checkout. Where available, tracking information is provided so you can follow your shipment.

What is your return policy?

Please see our Refund and Returns Policy page for details on eligibility and how to request a return. If anything is unclear, contact us and we will help.

Can I change or cancel my order after placing it?

If your order has not shipped yet, we can often accommodate changes or cancellations. Contact us as soon as possible with your order details and we will do our best to help.

Do you ship to my location?

Available shipping destinations, methods, and rates vary. The options for your location are shown at checkout before you complete your purchase.

How do I start a wholesale inquiry?

Head to our Wholesale page and complete the inquiry form. Tell us a little about your business and the products you are interested in, and we will be in touch.